gaduntotoPrivacy Policy
This page describes what we collect when you use gaduntoto and how we keep that data protected. Our commitment centres on transparency — we explain each step of data handling, who may access your information, and what rights you retain.
We at gaduntoto operate an online entertainment platform available where local law permits. When you open an account, deposit funds via DANA, e-wallet, or mobile banking, or place a bet on Liga 1 or the Champions League, you entrust us with personal information. We take that responsibility seriously and have built our data practices around encryption, access control, and legal compliance.
Our services are available only in jurisdictions where applicable law permits online gaming. Users are responsible for verifying that their access and use of gaduntoto comply with their own jurisdiction's regulations. We do not offer services where prohibited.
What We Collect on gaduntoto
We collect your email address, full name, and date of birth when you register. During account verification (KYC), we request a copy of your national ID (KTP) and a proof of address — typically a utility bill or recent bank statement. These documents help us comply with anti-money-laundering rules and confirm your identity.
When you deposit, we record your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, or e-wallet). We do not store your card or account credentials — payment processors handle those securely, and we receive only a transaction token and confirmation.
We also log your betting activity, account login times, device type, and approximate location (country and region level). If you contact our support team, we keep a record of your messages to resolve your issue and improve our service.
How We Use Your Data
We use your email to send account alerts, deposit confirmations, withdrawal status, and tournament updates (e.g. Liga 1 fixture announcements or Piala AFF match schedules). You may opt out of promotional emails at any time via your account settings.
Your KYC documents verify your identity and age, satisfying Indonesian and regional anti-money-laundering obligations. We do not sell, lease, or share your documents with third parties except where legally required (e.g. financial authorities or law enforcement).
Betting and account data help us detect fraud, prevent account abuse, and settle your wagers accurately. We analyse aggregate (non-personal) usage patterns to improve gaduntoto's features, game selection, and payment processing.
Third-Party Processors
Our payment processors (mobile banking, local payment, online payment, and the banks) receive your account ID and transaction amount to process deposits and withdrawals. We do not pass your full banking credentials to them — they use tokens and OAuth protocols to verify payment without seeing your sensitive credentials.
We use cloud hosting providers to store your data securely. These servers may sit outside Indonesia, but we apply the same encryption and access controls. Our hosting partners are contractually bound to keep your information confidential.
If you contact our support team, your messages may be reviewed by team members in different regions. All support staff sign confidentiality agreements and access only the information needed to assist you.
Your Rights on gaduntoto
You may request a copy of all personal data we hold about you. Email us with your request, and we will provide a summary within 10 business days.
You may ask us to correct inaccurate information — for example, if your registered address or phone number is out of date. Submit corrections via your account settings or contact support.
If you wish to close your gaduntoto account, we will delete your personal data within 30 days, except where we must retain it for legal reasons (e.g. anti-fraud records or tax compliance). Your withdrawal history may be archived to satisfy audit requirements.
Cookies and Tracking
Our gaduntoto site and app use cookies to remember your login session, language preference, and recent activity. These help us deliver a smoother experience when you return. You can disable cookies in your browser, but gaduntoto may not function normally.
We do not use third-party advertising cookies. We do not track you across other websites. Our analytics tools (such as server logs) record page views and error reports solely to improve site performance and security.
Contact gaduntoto
If you have questions about how we handle your data, or if you wish to exercise any of your rights, contact our support team via live chat or email. Our team responds to privacy requests within one to three business days. We are available throughout the year, including during Idul Fitri, Idul Adha, Imlek, and all sporting seasons (Liga 1, Piala Indonesia, Piala AFF, and the Champions League calendar).
This privacy policy may be updated occasionally to reflect changes in our practices or applicable law. We will post updates here and notify you by email of any material changes. Your continued use of gaduntoto after an update means you accept the revised policy.